Welcome to Wood Crafts. By accessing our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully.

1. Overview

This website is operated by Wood Crafts. Throughout the site, the terms “we”, “us”, and “our” refer to Wood Crafts. By visiting our site or making a purchase, you engage in our “Service” and agree to be bound by these Terms.

2. Products & Services

All products offered on our website are handcrafted and made-to-order. Each item is individually created, which means:

  • No two pieces are exactly alike
  • Natural variations in wood grain, color, and carving details may occur
  • These variations are not considered defects

We reserve the right to modify or discontinue any product at any time without notice.

3. Orders & Production

  • Once an order is placed, production will begin shortly after
  • The average production time is 1–2 weeks, depending on the design
  • Orders cannot be canceled once production has started

We reserve the right to refuse or cancel any order if necessary (e.g., suspected fraud or incorrect pricing).

4. Pricing & Payments

  • All prices are listed in USD unless otherwise stated
  • Payments must be completed at checkout through our secure payment providers
  • We reserve the right to update prices at any time without prior notice

5. Shipping & Delivery

  • Orders are shipped after production is completed
  • Delivery times may vary depending on your location and external factors (e.g., customs, carrier delays)
  • Customers are responsible for providing accurate shipping information

We are not responsible for delays caused by shipping carriers or customs clearance processes.

6. Returns, Refunds & Replacements

Due to the custom handmade nature of our products:

  • We do not accept returns or exchanges
  • We do not offer refunds once production has started

However, if your item arrives damaged or defective due to our error, we will:

  • Review your claim (photo/video evidence may be required)
  • Recreate and resend the item at no additional cost

7. Intellectual Property

All content on this website, including images, designs, text, and logos, is the property of Wood Crafts and may not be used, copied, or reproduced without our written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Wood Crafts shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

9. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on this page.

11. Contact Information

For any questions regarding these Terms, please contact us:

Email: support@woodcrafts.art

Thank you for choosing Wood Crafts — Where Wood Becomes Art.